UsLonelyFolk (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

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1. Information We Collect

We may collect the following personal information when you use our website, sign up for resources, or purchase courses:

• Full name

• Email address

• Phone number

• Billing address

• Payment-related information (processed securely by third-party payment providers)

We do not intentionally collect information beyond what is necessary to provide our services.

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2. How We Collect Information

Personal information is collected through:

• Website forms

• Newsletter and update sign-ups

• Course registration and checkout processes

Our website is built using Wix, which may automatically collect limited technical data (such as IP address and device information) as part of normal website operation.

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3. How We Use Your Information

We use your personal information to:

• Provide access to courses, resources, and services

• Process payments and deliver purchased content

• Communicate information you have requested

• Send marketing or informational emails only where you have explicitly opted in

• Comply with legal and regulatory obligations

We do not sell or rent your personal information.

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4. Third-Party Services

We use trusted third-party service providers strictly for service delivery, including:

• Wix (website hosting and infrastructure)

• Wix add-ons

• iKhokha (payment processing)

These providers may process personal information on our behalf under appropriate safeguards.

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5. Cookies and Analytics

Our website may use cookies and similar technologies provided by Wix to ensure proper functionality, security, and basic analytics. By using our website, you consent to the use of such cookies. You can manage cookies through your browser settings.

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6. International Users

Although UsLonelyFolk operates from South Africa, we offer services globally. By using our website, international users consent to the processing of their personal information in accordance with South African data protection laws, including POPIA.

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7. Data Retention

We retain personal information while our services are active and for as long as required to:

• Fulfill the purposes described in this policy

• Meet legal, accounting, or regulatory requirements

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8. Your Rights

In accordance with applicable data protection laws, you have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information, subject to legal obligations

Requests can be made by contacting us via email.

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9. Children’s Privacy

Our services are not intended for minors, and we do not knowingly collect personal information from children.

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10. Data Security

We take reasonable technical and organizational measures to protect personal information from loss, misuse, unauthorized access, or disclosure.

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11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
business.lonelyfolks@outlook.com

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12. Policy Updates

We may update this Privacy Policy from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

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